Returns

Customer Returns: 

Under the Consumer  Protection (Distance Selling) Regulations 2000  you  have  a  right  to cancel  your purchase. However, to  exercise  this right you must notify us in writing, (email or letter) within 14 (fourteen) working days from the day after you receive your goods.

Should you wish  to return your  order we are happy to  accept  return of the  goods  within 14 days  provided  that the condition is as sold and that the material is still in its original packaging. We can only accept a return of the full consignment. We  are unable to credit for the original cost  of  transport  for  delivering  the material as  this  is a separate service. The  customer  is responsible  for  arranging  for  the goods  to  be returned  to  our premises  at their cost and for ensuring they are suitably packed for transit. If pallets are returned via our courier, the cost of the transportation back to us is still payable by the buyer.

Return address will be to our stock yard. The refund would then be raised on receipt and positive inspection of the material returned. We are unable to accept returns of excess stock/leftovers. We do not cover for  consequential loss as a result  of  any problems associated with a delay in receipt of the goods.

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